RapidStartCRM – Field Service Email Templates

The RapidStartCRM Field Service Addon includes automatic email notifications to your customers as the status changes of a Service Appointment. You can see the message list by clicking “Email Templates” in the sidebar.

The messages are automatically sent as the Status of a Service Appointment is updated. To see and edit the messages, click on a message title.

You can safely change the Subject and the Body but take care not to edit or delete the merge fields. When finished click “Save & Close”