RapidStartCRM Field Service Dispatcher Setup

Licensed users in your organization who will be accessing the RapidStartCRM Dispatchers app will need the “RapidStart Dispatcher” security role assigned. Users with the “RapidStart Power User” role can also access the Dispatchers app.

A RapidStart Power User can assign the Dispatchers role from this RapidStart Settings app. Click on Users in the Sidebar.

If you do not see the user, it means they do not currently have any RapidStart Role, click the view selector to switch to “Available Users”. From either view click on the User’s name.

Assign the “RapidStart Dispatcher” role by ticking the box. Your user should now have access to the Dispatchers App.