Welcome to the Main Documentation Page for RapidStartSERVICE
What is RapidStartSERVICE?
RapidStartSERVICE is a simple to use, Field Service Management application, purpose-built to run on Power Apps or any Dynamics 365 Customer Engagement license. It is an accelerator that will reduce your costs and time to value for your investment.
The Mission of RapidStartCRM
We believe that Business Applications have become extremely powerful tools. If you are looking for that kind of power, you need to accept that there will be significant complexity. We also believe that many customers today, while impressed by the power, just want an application they can easily use… today. For them, Power can be added over time, as needed.
“Rapid” is not only part of our name, it is an over-arching goal in our design and Mission of RapidStartCRM. We want you to be able to use our applications with minimal training, and to be able to perform any task quickly. We want RapidStartCRM Apps to be enablers, not blockers of productivity for your customer relationships. Speed is achieved through a combination of an intuitive structure, clear organization and minimizing steps. We hope you will agree, compared to all other similar applications, we have accomplished that goal.
The core of RapidStartSERVICE are Workorders and Appointments. Workorders are at the top of the hierarchy, and Appointments are related to Workorders. Workorders can be created from either Contact or Account records, or added to other records (requires configuration), like Cases for example.
What can you do with RapidStartSERVICE?
We have focused on the core capabilities that most users, starting with a Field Service Management Application for the first time, have asked for. One of the highest priorities of our customers is the ability to create and track Workorders for customers. A Dispatcher can easily schedule a Technician from a drag and drop schedule board, which will create an appointment that appears on the Technician’s companion app. Upon completion of the required field work, the Technician can mark the workorder closed. Last, but not least, our Customers want Dashboards, where they can quickly see a 360 degree view of “everything”.
Did we mention, that you want to be able to do all these things quickly and easily? This is what RapidStartSERVICE is all about.
Please explore the links to the right to learn more about each of the functional areas of RapidStartSERVICE.